Privacy policy

1. Overview

Ezy Web Pro ("we", "us", "our") operates the Ezy Car Rentals software product and associated website at ezycarrentals.com. This Privacy Policy explains how we collect, use, and protect personal information when you use our software, visit our website, or interact with us.

This policy applies to: (a) business clients who subscribe to Ezy Car Rentals; and (b) end customers who make bookings through websites powered by Ezy Car Rentals. If you are a business client, you are also a data controller for your customers' data and you have your own obligations under applicable data protection law.

2. Data we collect

For business clients (subscribers):

• Business name, contact name, email address, phone number
• Billing information (processed securely — we do not store full card numbers)
• Business address and website domain
• Fleet and pricing information provided for setup
• Support communications and correspondence

For end customers making bookings through client sites:

• Full name, email address, phone number
• Booking details: dates, vehicle, pickup location, extras selected
• Special requests or notes submitted with the booking
• IP address and browser information (for fraud prevention)

Website visitors (ezycarrentals.com):

• Enquiry form submissions (name, email, phone, message)
• General analytics data (page views, referral source — anonymised)
• Cookies as described in Section 5

3. How we use your data

We use the data we collect to:

• Provide, operate, and improve the Ezy Car Rentals software and services
• Process and manage client subscriptions and billing
• Send booking confirmation and notification emails on behalf of our clients
• Respond to enquiries and provide customer support
• Send service-related communications (updates, maintenance notices)
• Detect and prevent fraudulent or abusive activity
• Improve our products based on usage patterns (aggregated, anonymised)

We do not use your data for advertising purposes. We do not sell your data to third parties. We do not share your data with advertisers.

4. Data sharing

We only share personal data in the following circumstances:

• Service providers: We may share data with trusted third-party providers who assist in operating our services (hosting providers, email delivery services). These providers are contractually bound to protect data and use it only for the specified purpose.
• Legal requirements: We may disclose data if required by law, court order, or government authority.
• Business transfers: In the event of a merger or acquisition, data may be transferred to the acquiring entity subject to equivalent privacy protections.

We do not transfer personal data outside of Jamaica or the Caribbean without appropriate safeguards, except where required to operate our hosting or email delivery services.

5. Cookies

The ezycarrentals.com website uses the following cookies:

• ecr_popup_shown: A localStorage key that records whether you have seen the demo popup, so it only appears once. This is stored in your browser and is not transmitted to our servers.
• Analytics cookies: If analytics are enabled, anonymised data about page visits is collected. No personally identifiable information is included in analytics data.

You can control cookies through your browser settings. Disabling cookies may affect certain functionality of the website.

6. Data retention

We retain client business data for the duration of the active subscription and for 12 months following termination, in case of billing disputes or data export requests.

Booking records stored in the plugin database are the responsibility of the business client. We recommend clients maintain their own backup and retention policies in line with their local legal obligations.

Enquiry form submissions to ezycarrentals.com are retained for 24 months or until the enquiry is resolved.

7. Your rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal and contractual obligations)
• Object to or restrict certain processing of your data
• Receive a copy of your data in a portable format

To exercise any of these rights, contact us at hello@ezywebpro.com. We will respond within 30 days.

8. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. This includes HTTPS encryption on all web properties, access controls on databases, and regular security updates.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

9. Children's privacy

Our services are intended for businesses and adults. We do not knowingly collect personal data from children under 18. If you believe a child has provided personal data to us, please contact us and we will promptly delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify active subscribers of material changes by email. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions, requests, or complaints:

Ezy Web Pro
Mandeville, Manchester, Jamaica
Email: hello@ezywebpro.com
Phone: 876-804-4321
WhatsApp: 876-804-4321